Suggest ways and means on how to improve their business process. Develop a use case diagram and brief description, an activity diagram and a data flow diagram.

My observations on the store CDR KING:

·         The costumer will get his/her priority number.

·         The costumer will wait for his/her number to be called.

·         The customer will be served and choose an item.

·         The CDR KING attendant will test the product.

·         If the costumer decides to buy the product, the attendant will give the warranty of the product.

·         The customer will pay the product.

·         The attendant will issue the receipt.

·         The attendant will give the money to the cashier

·         The attendant will give the product and the receipt to the customer.

My suggestion on the process of paying and choosing an item on the store CDR KING is that to avoid waiting, before getting a priority number, the customer will check if the item he/she chooses is available. After that, the customer now will get a priority number. Also, there is no waiting area. There are only at least 2 attendants will serve their customers.

SUGGESTED CDR KING PROCESS

Use case for CHECK ITEM

1.      The customer will ask the item checker if the item is available

2.      The customer will get priority number

Use case for PRIORITY NUMBER

1.      The customer will get his/her priority number

2.      The customer will wait for the number to be called

Use case for PRODUCT TESTING

1.      The attendant will entertain the customer

2.      The attendant will get the product

3.      The customer decides to buy the product

4.      The attendant will issue receipt

Use case for PAYMENT

1.      The customer will pay the product

2.      The attendant will get the payment

3.      The attendant will pay at the cashier

4.      The attendant will give the product and the receipt

 SUGGESTED CDR KING ACTIVITY DIAGRAM

SUGGESTED CDR KING DATA FLOW DIAGRAM